PRODUCT
Event
Management
System
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Event Magnet is a dynamic event management solution that captures events of various
natures such as bookings, appointments, meetings, rostering and scheduling of venues,
activities, equipments and facilities. This end to end solution starts from capturing
enquiries, prospects and customers details to planning and scheduling participants
and bookings to accepting payments and generating invoices. Event Magnet produces
360 degree reports for senior management to drive and improve business and allows
administrators to produce dynamic, ad hoc reports.
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Being a fully customisable platform, Event Magnet has been delivered to suit a variety
of businesses, such as:
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A corporation that hosts interdepartmental events, events related to its products,
services or training programs, events for clients, creates guest list, grouping
and sitting arrangement, ticket allocation and catering.
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A tourism company that hosts tourists from different states and countries of different
age groups, genders, areas of interest and schedules tours, staff, mini buses, meals
and equipment accordingly.
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A sport and recreation centre that takes bookings from clubs and organisations who
wish to participate in various activities. The systems takes care of grouping, planning,
staff rostering, meals and sporting equipment.
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A hotel chain that hosts parties and seminars for corporations at different venues
in different building blocks, requiring grouping, seating plans, group leaders,
keynote speakers, audio/video equipment and catering.
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A training organisation that has many trainers, certification rules, qualification
constraints, courses, students, training prerequisites, training centres, course
materials and scheduling timeslots.
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A pest control business that provides different levels of service for different
customers and creates a work-order plan-sheet on each morning for each driver, so
all trips for a particular driver are in the same area of town.
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A supply chain company that owns many trucks, transports a variety of goods, starts
and stops at different depots/sites, and schedules trips optimally based on driver
license permission, driver availability and truck capacity.
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A limousine service that operates many vehicles and schedules single or multiple
pickups and drops for each vehicle, each driver and each trip.
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Contact and Client Management: Event Magnet captures client data in a single
repository. Centralised client data helps automate client interaction and business
processes across all divisions.
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Enquiry Management: Event Magnet’s enquiry module allows users to store
booking enquiries, including sales and marketing information, from the very beginning
of the booking enquiry, to the tentative booking phase, and to the conversion into
an actual booking.
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Event Calendar: Event Magnet’s calendars and timelines provide an instant
graphic overview of the planning, booking and scheduling of venues, activities,
equipment and staff availability.
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Venues: Event Magnet allows a central administrator to create different venues
and centres, departments, floors and zones, venue facilities, operators and staff
members within the system.
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Catering: Event Magnet offers comprehensive catering options including, menu
and meal creation, combination meal, pricing, as well as supplier and catering advice.
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Accommodation: Whether your accommodation service consists of beds, rooms,
cabins, buildings or dormitories, Event Magnet will allow you to create various
styles of accommodation and allocate individuals, groups, or the whole team accordingly.
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Workflow Management: Event Magnet workflow management is customisable to
coordinate all aspects of facilities, activities, equipment, meals and labour, including
inventory availability, resource allocation, and invoicing for both in-house and
vendor-supplied resources.
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Billing and Payment: Event Magnet generates comprehensive line item invoices
and allows customised client billing for each event. Invoicing also tracks multiple
payments and adjusts totals automatically. It allows various payment methods such
as online credit card transaction, direct debit, cheque or even cash.
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Email Marketing: Event Magnet comes with state of the art email technology
for you to reach out to potential customers, and also to stay in touch with current
or recent customers. You can create rich customised email templates to match your
organisation’s branding and save time for future use.
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Email Notifications: Email reminders can be a powerful tool in keeping track
of everything that goes on in booking process. Notify clients of booking activities,
progress, timeframe and deadlines, and keep presenters up-to-date on meeting events
by sending customised email notices.
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Real-time Dashboards: Event Magnet’s AJAX-powered dashboard offers
instant snapshots of key performance indicators, such as new booking status, accommodation
status, support cases and accounts receivable.
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Reporting: Event Magnet enables managers to view reporting data in an ‘at-a-glance’
form. Using report snapshots and graphs, they can identify key metrics, such as
gross sales, top-selling products, top performing venues and teams, high-revenue
customers and more.
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Forecasting: Event Magnet provides managers a comprehensive tool to manage
subordinates’ forecasts. Upon forecast submission, managers can ensure accuracy
and reliability by following the company’s best forecast business process,
either out of the box, or via customisable business rules.
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Surveys: Event Magnet’s survey module offers you all the tools you
need to create and send professional looking surveys, and generates attractive customer
satisfaction reports.
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Document Management: Event Magnet’s document management feature allows
you to store your business documents centrally or organise and align documents by
client, enquiry and/or event.
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Appearance Themes: Event Magnet has many custom appearance themes to choose
from. The themes, all built by professional designers, allow you to change the look
of your tabs and buttons.
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Security and Permission: Event Magnet’s permission module allows granular
user/group access to individual functions and individual operations.
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Built on a flexible development framework containing over two hundred features.
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Features can be picked on an ‘as–needed’ basis, then customised
to suit your specific business needs.
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Unlike packaged solutions, you are not burdened with any function, field or look
that you don’t desire.
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Developed in-house by Australian owned company IT Magnet, which has a track record
of eleven years in customised software development.
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Delivered rapidly, within four to twelve weeks, depending on the amount of customisation
required.
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360 degree graphic and textual reporting facilities covering usage, performance
and financials.
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Easy third party integration with financial, customer relationship and other software.
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Attractive look and feel and tab driven intuitive user interface.
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Built on the latest and most scalable Microsoft technologies.
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Highly secured system using Microsoft recommended security measures.
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Layers of permission privileges to various users across the enterprise.
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IT Magnet’s round-the-clock helpdesk and technical support.
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