EVENT MANAGEMENT SYSTEM
Fully Customised to Suit Your Business Specific Needs
Event Magnet is a fully web-based, dynamic event management solution that captures events of various natures such as bookings, appointments, meetings, rostering and scheduling of venues, activities, equipments and facilities.
This end to end solution starts from capturing enquiries, prospects and customers details to planning and scheduling participants and bookings to accepting payments and generating invoices. Event Magnet produces 360 degree reports for senior management to drive and improve business and allows administrators to produce dynamic, ad hoc reports.
EVENT MAGNET FEATURES AT A GLANCE
Contact and Client Management: Event Magnet captures client data in a single repository. Centralised client data helps automate client interaction and business processes across all divisions.
Enquiry Management: Event Magnet’s enquiry module allows users to store booking enquiries, including sales and marketing information, from the very beginning of the booking enquiry, to the tentative booking phase, and to the conversion into an actual booking.
Event Calendar: Event Magnet’s calendars and timelines provide an instant graphic overview of the planning, booking and scheduling of venues, activities, equipment and staff availability.
Venues: Event Magnet allows a central administrator to create different venues and centres, departments, floors and zones, venue facilities, operators and staff members within the system.
Catering: Event Magnet offers comprehensive catering options including, menu and meal creation, combination meal, pricing, as well as supplier and catering advice.
Accommodation: Whether your accommodation service consists of beds, rooms, cabins, buildings or dormitories, Event Magnet will allow you to create various styles of accommodation and allocate individuals, groups, or the whole team accordingly.Workflow Management: Event Magnet workflow management is customisable to coordinate all aspects of facilities, activities, equipment, meals and labour, including inventory availability, resource allocation, and invoicing for both in-house and vendor-supplied resources.
Billing and Payment: Event Magnet generates comprehensive line item invoices and allows customised client billing for each event. Invoicing also tracks multiple payments and adjusts totals automatically. It allows various payment methods such as online credit card transaction, direct debit, cheque or even cash.
Email Marketing: Event Magnet comes with state of the art email technology for you to reach out to potential customers, and also to stay in touch with current or recent customers. You can create rich customised email templates to match your organisation’s branding and save time for future use.
Email Notifications: Email reminders can be a powerful tool in keeping track of everything that goes on in booking process. Notify clients of booking activities, progress, timeframe and deadlines, and keep presenters up-to-date on meeting events by sending customised email notices.
Real-time Dashboards: Event Magnet’s AJAX-powered dashboard offers instant snapshots of key performance indicators, such as new booking status, accommodation status, support cases and accounts receivable.
Reporting: Event Magnet enables managers to view reporting data in an ‘at-a-glance’ form. Using report snapshots and graphs, they can identify key metrics, such as gross sales, top-selling products, top performing venues and teams, high-revenue customers and more.
Forecasting: Event Magnet provides managers a comprehensive tool to manage subordinates’ forecasts. Upon forecast submission, managers can ensure accuracy and reliability by following the company’s best forecast business process, either out of the box, or via customisable business rules.
Surveys: Event Magnet’s survey module offers you all the tools you need to create and send professional looking surveys, and generates attractive customer satisfaction reports.
Document Management: Event Magnet’s document management feature allows you to store your business documents centrally or organise and align documents by client, enquiry and/or event.
Appearance Themes: Event Magnet has many custom appearance themes to choose from. The themes, all built by professional designers, allow you to change the look of your tabs and buttons.
Security and Permission: Event Magnet’s permission module allows granular user/group access to individual functions and individual operations.